Mass Arbitration in Consumer, PAGA, Collective and Wage & Hour Class Actions

Mass Arbitration in Consumer, PAGA, Collective and Wage & Hour Class Actions 2025

Unlock the complexities of mass arbitration in today’s evolving legal landscape with our comprehensive two-hour webinar, "Mass Arbitration in Consumer, PAGA, Collective and Wage & Hour Class Actions." This program offers an in-depth exploration of the legal framework, recent case law, and statutory changes shaping mass arbitration, focusing on consumer, employment, PAGA, and wage & hour claims. In the first hour, our expert presenters will review California arbitration requirements, the enforceability of arbitration agreements, and the impact of landmark decisions such as Armendariz, Concepcion, Iskanian, and Viking River Cruises. Attendees will gain insights into class and PAGA waivers, recent legal developments, and practical strategies for employers and claimants—including handling arbitration fees, payment rules, and mass arbitration protocols. The second hour will guide you step-by-step through the arbitration process, from initiating cases and selecting arbitrators to discovery, dispositive motions, and coordinating mass arbitrations. 

About the program

Part 1 10:00 - 11:00 am
Navigating Mass Arbitration: Legal Frameworks, Trends, and Practical Implications for Consumer, Employment, PAGA, and Wage & Hour Claims
We explore the legal framework and recent developments around mass arbitration, especially in the context of consumer, employment, PAGA, and wage & hour claims. It reviews key case law, statutory changes, and the practical implications for employers and claimants.
Description & Key Topics
• California Arbitration Requirements
o Review of enforceability standards (e.g., Armendariz v. Foundation Health).
o Issues of mutuality and contract clarity.
• Class and PAGA Waivers
o Impact of major cases: AT&T Mobility v. Concepcion, Iskanian v. CLS Transportation, Viking River Cruises v. Moriana.
o Ongoing questions about standing to pursue representative PAGA claims after arbitration of individual claims.
• Recent Legal Developments
• Notable Mass Arbitration Settlements
• Arbitration Fees and Payment Rules
• Employer Waiver by Late Payment
• Mass Arbitration Protocols
• Ideal Claims for Mass Arbitration
• Employer & Business Responses and Trends.

Part 2  11:00 - 12:00
Arbitrating Consumer, PAGA and Wage and Hour Claims: Understanding the Process
Description & Key Topics
• Getting Into Arbitration
• Initiating a Case
• Arbitration Fees
• Arbitrator Selection
• Responding to Arbitration Demand
• Arbitration Discovery
• Dispositive Motions
• Arbitration Hearings
• Coordinating Mass Arbitrations

Faculty

Liane Katzenstein Ly has fifteen years of experience litigating on behalf of consumers and employees. After a career with a prominent law firm where she successfully litigated and tried cases worth hundreds of millions of dollars on behalf of her clients, she launched Liane Ly Law. Authored multiple appellate briefs for state and federal courts, including support for a case presented before the U.S. Supreme Court. Liane has been recognized by her peers as a leader and outstanding lawyer.

Christopher Chorba is a Partner with Gibson Dunn and co-chair of the firm's Class Actions Practice Group. He has substantial experience across a broad range of complex commercial matters at the trial and appellate level in California and throughout the country, and in multi-district litigation (MDLs). Chris has been recognized in Chambers USA: America’s Leading Lawyers for Business and in The Best Lawyers in America for Commercial Litigation. Benchmark Litigation has recognized Chris as a “Litigation Star,” and Law360 also named Chris a “Class Action MVP,” which profiles attorneys who have “distinguished themselves from their peers by securing hard-earned successes in high-stakes litigation, complex global matters and record-breaking deals.” The National Law Journal also recognized him as a “Trailblazer” for his work defending consumer class actions, and Lawdragon recognized him as one of "500 Leading Litigators in America" and the "500 Leading Global Litigators."